Aeton Medical DOES NOT accept returns or exchanges or issue refunds unless the item you purchased is defective or the item shipped was not as ordered . If you receive a defective or incorrect item, please contact us at Aeton Medical with details of the product and the issue experienced . Instructions on what to do with the item(s) in your possession will be given to you at that time. Under NO circumstances can any item that has been biologically contaminated or been thru sterilization processing or the original packaging opened or damaged be returned. Any product returned to Aeton Medical not in keeping with the above policy will be promptly returned to the sender

All orders placed before 3:00 pm , Eastern US Time  pm are processed and shipped the same day. After 3:00 pm , Eastern US Time , orders will be shipped next US business day. All orders placed during the weekend or in a public holiday will be shipped on Monday or on the next US business day.
Please note Aeton Medical is unable to modify the delivery address once you have placed the order. 

INTERNATIONAL ORDERS
Your package will be subject to import duties and taxes. You, as the customer are responsible for paying those fees. 

Once your order has been shipped, we will be able to give you the tracking number. 

Shipment preference will be up to the customer. We use FedEx and UPS.